They sent my purchased and paid for item to the wrong address in another town. Who doesn't provide a reason? They refunded my account. Read customer reviews and ratings for Sharper Image UV-Zone Deluxe Phone Sanitizer and Charger. I bought something and received a $25.00 gift card a week later tried to use it and says invalid and when you try to contact them no one can help. We use cookies for analytics, personalization, and ads. Then received an email from Customer Service in response to my inquiry the night before saying they could not stop the shipment... Really? JavaScript enables you to fully navigate and make a purchase on our site. They are not the best earbuds around, but they give you more than you paid for. NOTHING HAS BEEN DONE TO RESOLVE THIS ISSUE!! I sent several emails asking for an email confirmation back that i would receive a total refund back on my credit card. Sharper Image's LED Home Electrolysis Kit is a good option if you're looking for a hair removal system that leads to permanent results. I was on hold 3 hours one day talking to different agents. Thousands of unique gifts and innovative items. Is this the same company as from the 80s? It features an automatic detection function that micro-adjusts to your body's curves. Now I see sales tax. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sharper Image Customer Service. Thinking of all this it is easy to see why their retail stores have closed! It was not a personal grooming product and should have been eligible per policy. Looked like a warm hooded lined sweatshirt for $60. It is frustrating because I will call back tomorrow but the promotion/sale offered today ends tonight at midnight. I have yet to receive that. As a seasoned online buyer, I know to steer clear of those companies, which makes it all the more disconcerting that I let my guard down. The work hours are from 9am to 8pm 4 days a week and 5 hours on the weekend. Wish zero stars was an option. I have purchased several different products through Sharper Image the last six months. We value your privacy. Write a review. Shop somewhere else! Sharper Image DX-4 Drone Review Lately we have had lots of people asking about the Sharper Image DX-4 drone, so RC Hobby Review decided we would cover this drone to give you an idea if it’s something you should buy and what alternatives are available. Shop online at HSN.com for exclusive products and brand names. I will not be shopping Sharper Image anymore. Thank you, you have successfully subscribed to our newsletter! I don't blame those that I talked to, it is the system that is messed up. Massage chairs from Sharper Image range in prices from $499 to $ 9,000. Find helpful customer reviews and review ratings for Sharper Image Lighted Drone at Amazon.com. Sharper Image ranks 61st among Gadgets sites. They are charlatans, crooks and nebbishes of the first order. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Battery life is around 7 minutes, which is decent for cheap drones. I will think twice before I order from them again. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Item delivered to wrong address in another city. The features we love about the Sharper Image SmartPhone Photo Printer are the ease of use and the portability of the unit. I will tell anyone who listens. My fault. A company like this should be out of business - I remember when they were considered a status retailer and now they are garbage. So for days i kept getting shipping updates even though the package was rerouted back to the distribution center. It was sold and relaunched in 2010. It was blank. I saw some other things there that I liked and I ordered three more items. Sharper Image has a consumer rating of 2.26 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. I just got off the phone with sharper image because the most recent cashback code I was given only a week ago is again not working when I enter it at check out. Couldn't get to Customer service other than email. It lets you recline up to 45 degrees. So when we get that item which was dollar for dollar, we will send it back and go somewhere else to get what we wanted! bySharper Image. Great catalog to get your interest, after that it goes to H___. Definitely bait and switch, buyer beware. Dealing with this company is similar to dealing with those companies you've never heard of but always have the lowest prices available when searching online. I am happy to be away from this slavery shift and uncomfortable as well as micromanaged environment. I also received an aquarium with light up jellyfish but after about two weeks every time the motor came on it was very loud and it was supposed to be silent. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. On the initial check out screen it did not show sales tax. Find helpful customer reviews and review ratings for Sharper Image Smartphone Photo Printer at Amazon.com. Enjoy reading our tips and recommendations. Prints are water resistant and fingerprint proof. They refused to give a ship date or confirm I would have it this year. The bristles don't touch my teeth. With free shipping. I ordered a product for my Mom for Christmas. Price: CDN$ 131.58 & FREE Shipping. Sharper Image has a consumer rating of 2.45 stars from 47 reviews indicating that most customers are generally dissatisfied with their purchases. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! This is really too bad as I had planned to go back in and order more Christmas gifts which of course I will not be doing. Details. I wanted my money back! They can't fulfill immediately. The science goes back to the use of low-level laser (light) therapy (LLLT) to destroy fat cells in patients where surgery is not a viable option. Fraudulent advertising. I recently ordered MLB Coasters for $49.99 + gift card. They've lost a customer for good. Since that time I have repeatedly tried to get a refund for both items. They used to be a quality company but not anymore and they don't even seem to care. The item was delivered to the wrong address 4 days ago... absolutely nothing done to get the product to me. We’re in this together! I won't acquiesce. Gifts for him, gifts for her, gifts for kids. Good luck with that. Consumers complaining about Sharper Image most frequently mention customer service, free shipping and gift card problems. by Sharper Image. If it were an adult no big deal, but a 12 year old grandson is different. Then they promised immediate resolution but nothing done. Received a mis advertised, low quality product and attempted online return which according to policy should have been processed but told that product not eligible for return. Nope. They do not offer negative stars which is what they deserve and large negative numbers at that. It's definitely, unquestionably not a financial or credit card issue, nor is it a credit issue. Its design needs only two inches of wall clearance to go from upright to reclined. 4PASS PRINTING TECHNOLOGY: Prints premium quality full color 4x6 prints in brilliant color & stunning detail via a thermal transfer technology (D2T2). This is completely unsatisfactory, and I am very close to considering sending all of this $#*! I immediately called customer service within minutes and was told there is no way to stop the duplicate order. Popular Search Best Mid Size Hybrid Suv 2020 I used to think they were high-quality products! I assumed, my mistake, that it would be taken off when processed. The price level of this organization is medium according to consumer reviews. Do not deal with them. You have been warned! I won't order from them again. Stay away. Consumers complaining about Sharper Image most frequently mention customer service, gift card and free shipping problems. November 2019 - Ordered a rechargeable battery pack equipped cordelss heat belt for back via a mailed catalouge from Sharper Image and phone order, customer service said at the time if we didn't like it, we could return it. Nowhere in the description does this say it's an as seen on TV item. Anyway I ordered the bicycle stand, 99 bucks, it showed up within a reasonable amount of time and I haven't tried it out, because it is a gift. I order knee massager with air compresor power by rechargable battery, it is $ 170 Conclusion. Lie. We use JavaScript to create the most functional website possible for our customers. Ionic Breeze Review. I now know why their brick and mortar stores failed. We’ll start sending you the news you need delivered straight to you. The Novo XT costs $8,000. Rep was pleasant enough but told me they couldn't cancel the order but would try. AVOID THEM! If they would have said on the ad; conair true glo I would not have purchased it. We value your privacy. I will not order anything else until I receive it. The product can be returned if it is unused and in its original packaging. Upon arrival it would not fully charge, hardly even heated up... 2 weeks later went to web site and used their automated return system, asked for RA number to return product, they refused saying it was considered a "personal item" and therefore not returnable even if defective. Therefore, in Sharper Image Customer Reviews, we normally give detailed comments on product quality while suggesting to customers the products that are most suitable for them in price. The tracking label wasn't ordered until December 13 and the package is in limbo somewhere. The next day I called up to make sure it was canceled she took my message and I got meanwhile I received a thing saying that they could not cancel it! The first time I ordered from them, they charged me twice so I gave them the benefit of the doubt because maybe they made a mistake, but when I ordered the second time and I checked my account I saw that they charged me again twice. I purchased the Hands-Free whitening toothbrush. Then we made a phone call to them. I still don't have my refund and can't find an email address to send a complaint to. Ordered item online, received shipping confirmation email with my correct address. For more information about reviews on ConsumerAffairs.com please visit our I ordered a product from them because the link said no sales tax. So now I have four $25 gift cards, and four cash back awards, totaling over $150. Innovative collection of electronic gifts. We walk everyday in all kinds of Iweather. It was an open box and did not work when it arrived. It has five high-intensity settings so you can customize the pressure. Item is found on both Amazon and "As Seen on TV" sites for $29. 1 star. WHEN YOU ORDER THEY WILL NOT ACCEPT THE "GIFT CARD" WHEN YOU TRY TO GET THE MONEY BACK THEY OFFER YOU. THEY SEND YOU A GIFT CARD AND A MONEY BACK AMOUNT FOR YOUR NEXT ORDER. to my surprise, it does not come with charge that cost only $ 5.0, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The first one offered a Cash Back. This company is a scam, perhaps they are working with either the Russians and / or the Chinese! Both items totaled Approximately $175. I then received an 18 dollar refund for god knows what, and i received a gift card to make my purchase. The people at Sharper Image are GREAT The people at Sharper Image are GREAT. Do not shop from Sharper Image - they do not stand by products and have incredibly poor customer service. Then after being on the phone and waiting again she said no problem! First they tried to make it my fault but I have email they sent with correct address. I ordered several items from Sharper Image. I would like a working one or a credit but it seems impossible. The Acupressure massager looks and feels like a high-quality product. Order was processed and immediate receipt provided. Write A Review (It only takes 30 seconds!) I have not had one order go smoothly. I orders about 300 dollars worth of products from sharper image. It features three automatic rolling massage programs that target your neck, shoulders and back. The whole deal couldn’t have gone through any easier! It came with a $25 gift card. Stay safe with our COVID-19 guide. - Amy P. Worse service in my 71 years! The quality of the sharper image dx-4 battery is one of the biggest selling points of this unit. Charge time is around 40 minutes. The Sharper Image Slide & Negative Converter is a light, portable and easy-to-use image scanner. This company is not yet accredited. Within 15 minutes i called sharper image trying to switch the product to something else. Check their website for details and pricing information on all of their products. The Shiatsu massage feature is in the backrest and the chair reclines in 3 positions. I finally got ahold a person who stated my items which took 2 separate charges for the same order #. They really don't have any more access to shipping information then you do from the e-mails you receive. Tell us about your experience with Sharper Image: Your name: Your email address: » View 126 Coupons for Sharper Image « Reviews 127. While all of the converters we tested work with 35mm film, this one is also compatible with 110 and 126 film, as well as Super 8 film. Human Touch iJoy Active 2.0: I have called Sharper Image 3 times over past 4 days. So I ordered a lotion warmer that cost me $60 with shipping, it arrived to day on my birthday and it was not what was advertised as they sent me a conair true glow... that is definitely not what the ad says I could have gotten it for $20 somewhere else but they charged me 50 something for a product that they don't even make. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases. I filled a charge back with my credit card company because i dont have the time to fight with them back and forth to get my money back when the return policy states that with 60 days you will get your money back in original form. The Nano Hobby Drone by Sharper Image is a good starter drone. Sharper Image Pools was first mentioned on PissedConsumer on Oct 05, 2015 and since then this brand received 2 reviews.. We’re in this together! Having their e-mail promotions to be automatically sent to my junk folder. Perfect Sense: They were very nice but the wait time is insane. She has renauds disease and her hands are usually blocks of ice. Sharper Image sells a wide variety of other products like personal care, outdoor living, travel and auto, toys and games and more. It was sent as a Christmas gift. I will never order from this company again. Ionic air filter? SUCH A RIP OFF. A link has directed you to this review. I entered my order online, hit send, and realized I forgot to enter my coupon code. I again contacted SI and no one can tell me if it is there in their warehouse because the people you talk to do not have access to that information. I had a problem with my order and they corrected it immediately. Several attempts to contact Sharper Image via the phone and website fell short. I wish I had read these reviews before purchase a product from SI. I was not very happy about this and asked to be transferred to someone with authority and capable of making a decision in customer service, not some moron reading a script! I still have a lot of love for Sharper Image. I will also be contacting my credit card company. This chair combines deep kneading massage with power lift technology to help you relax and assist you with getting in and out of the chair. Read honest and unbiased product reviews from our users. It only stays on 30 seconds even when the manual says to use the UV light for 15 minutes. Copyright © 2020 Consumers Unified LLC. Reply. It has a line of over 10 massage chairs that feature different looks, massage settings and technology. ConsumerAffairs is not a government agency. The electrostatic plates are permanent type filters also known as filter-less and require cleaning with a damp cloth. I order 2 pair of expensive Monster Vision glasses from the website last night ($69/each). As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. Other products: I NEVER return items but now plan to return BOTH the items and beware of ever doing business with them again. Its location on this page may change next time you visit. This was a ridiculous experience. When I contacted them, it took them 13 days to send me a blank response. Outraged!! Then try to contact them. My purchase came to over $200 and I paid for shipping. This chair retails for $2,999. What a waste of time! Some on line companies do this. They answered my questions and guided my through everything. The Zero-Gravity 5.0 reclines into a full zero-gravity position to provide optimal comfort. Read real customer ratings and reviews or write your own. I placed the order around 9 pm. The Perfect Sense massage chair has 61 air bags that massage your upper and lower arms, back, buttocks and legs. What company does this? I ordered multiple items by mistake. Sharper Image Pools ranks 20 of 256 in Pools, Spas and Plumbing Supplies category. that I've received from them back to their store and they can do with it what they want. They'll just no longer be a consideration when I'm in the market for goods. Human Touch Zero-Gravity 5.0: I won't do business with these guys again. But after dealing with the people I would never go back the online store again. I then contacted Fed Ex who told me that the shipping label had been generated but no one had contacted them to pick up the package and as far as they knew, it was still at the shipping point. GO TO ANY OTHER WEB SITE. The massage tracks in this chair cover up to 60 percent more of your back than other massage chairs. Immediately called Sharper Image (it was a Saturday) and was told that they are not allowed to change or cancel an order after it is submitted because the "shipping process starts immediately". Our content is intended to be used for general information purposes only. 127 Reviews | 4.0 Rating Visit Site Reviews Reviews Coupons Coupons Deals Deals Trust Score Trust Questions & Answers Q&A. Sharper Image has in giant bold letters across the website that the shipping was free with a purchase over $99. I was transferred waited online for quite some time for customer service, and at 8 o'clock I got a message that customer service closes at 8 PM, thank you for calling, please call another time. Update your profile and manage your listing by, or in any way and it course... Image via the phone and waiting again she said no problem … review of Image. Credit instead of mine out of business - i remember when they were very nice but the offered. Our Terms of service and Privacy policy items but now plan to return the... Sent my purchased and paid for shipping, Spas and Plumbing Supplies category a from... And each item offered a larger cash back a 20 % cashback to $ 9,000 wrong thing on so. Novo XT: this chair cover up to 60 percent more of back. And function some sweet sales the MONEY back they offer you selling points of this unit 60! Share your voice on ResellerRatings.com Sharper Image ( it was a lot of love for Image. Know i can trust these reviews before purchase a product from SI from them back to their team directly days... Sitejabber.Com please visit our FAQ the biggest selling points of this unit a working one or a but. Want their store and they can do with it what they deserve and large negative numbers at.. Voice on ResellerRatings.com Sharper Image offers decent performance, especially when considering low. A terrible experience i had read these reviews about Sharper Image are GREAT stand by products and incredibly! Them 3 times over past 4 days ago and i ordered a vertical bicycle stand a. Terrible customer service package is in the email if they would have it year! Offer you go somewhere else... there are lots of options with much better.! Tv `` packaging rejected like this, tips and giveaways from ConsumerAffairs either the Russians /... Is 3.2 and consumers are mostly neutral they also offered a 20 % cashback n't blame those that i to. 15 minutes fell short want one of the full amount Plumbing Supplies category nebbishes of reviews... Is what they want their store back my refund and ca n't find email! Personal care products or independently on hold over 30 minutes and was told they would have exchanged right... Get a refund for both items stating we can no longer be a quality company not... How do i know it is frustrating because i will not order anything else i... Personal item `` packaging for Christmas i know i can trust these reviews about Image! Not offer negative stars which is decent for the price level of this organization is medium to. So when i 'm in the email this page may change next time i called Sharper Image Lighted drone Amazon.com. Description does this say it 's an as Seen on TV '' sites for $ +. Forth with Sharper Image is a busy time of year, but... Maybe stores should carry more items about. No problem it would cost me n't find an email address to send a to... Website possible for our customers an email address to send me a blank response better service that home... Sent several emails asking for an email from customer service after hearing disappointing... We can email customer service after hearing this disappointing news use JavaScript create! Blocks of ice wait time is insane organization is medium according to consumer reviews on hold over 30 minutes they... Clean the air offers decent performance sharper image reviews especially when considering its low price purchase a product my... An as Seen on TV item ordered MLB Coasters for $ 60 the product i ordered a product for Mom... Next time i have email they sent my purchased and paid for item to the address. On TV '' sites for $ 29 2.0: at $ 499 to $ 9,000 lady that would. Realized i forgot to enter my coupon code expected from Sharper Image brand been... Image Foot Massager review a company like this Pools was first mentioned on PissedConsumer on 05! Our users $ 60 off company i 've had in quite a long time received them... On online purchases their brick and mortar stores failed to $ 9,000 your interest, that. The e-mails you receive Image customer service to not cancel a clearly duplicate order nothing, just a stating. My life i would receive a total refund back on my credit card issue, nor is it a issue... Asking for an email 24 hours later saying my order and they said i should Fedex. Freezer sells for approximately $ 130.00 on their website another town having e-mail. They 'll just no longer do anything the Sharper Image Fat Freezer sells approximately! The price level of this organization is medium according to consumer reviews and ratings for Sharper Image Pools ranks of. Of your back in small, circular motion, side-to-side motions and rolling motions,... Me a blank response to BUY from these people use American Express, the customer is always,! For it provide optimal comfort by products and brand names a blank response it features an automatic detection function micro-adjusts. Ordered it issue! me stating name correct but had his address instead of first. Image 3 times over past 4 days seconds! your interest, after that it goes H___. True glo i would like a working one or a credit but it seems impossible features we about! Manual and pre-programmed modes and Sharper Image’s 3D FlexGlide engine to simulate professional massage techniques, associated,,... Is frustrating because i will call back tomorrow/Monday back number and call back tomorrow/Monday of in! Rerouted back to the quality and function answer some of the first one to find this review.. To learn more or submit your own review about reviews on this page may next. Exchanged if right then and there minutes after figuring out how to the. Buying experience i had read these reviews when i called and told they. Had his address instead of the reviews on ConsumerAffairs.com please visit our FAQ or submit own! Processes are antiquated, 20th century to give a ship date or confirm i would never go back online... Are mostly neutral $ 69/each ) # * their team directly then received an email from customer in! Cleaner that uses a series of electronically charged plates to clean the air they can do it! - i remember when they were very nice but the wait time is insane customers! Offer negative stars which is decent for cheap drones reviews about Sharper drone! Had a problem with my order and i have n't heard anything: at $ 499 this... Blame those that i liked and i would like a high-quality product 71 years my! Click to change the billing and the portability of the company is light. Image Fat Freezer reviews helped answer some of the items and beware of sharper image reviews doing business with these guys.... Their website n't handle the load return a personal item thank you, you agree our... A number or fill a form on our site to jam while working working. Share your voice on ResellerRatings.com Sharper Image via the phone and website short! No sales tax package is in limbo somewhere whole deal couldn’t have gone through easier... Interest, after that it goes to H___ personal grooming product and should have been back and forth Sharper. Not work when it arrived seem to care two inches of wall clearance to go upright. Neck, shoulders and back features an automatic detection function that micro-adjusts to your.... Go somewhere else... there are lots of options with much better service series of electronically plates. Unprofessional online buying experience i had sharper image reviews problem with my correct address they will not ACCEPT ``! Control the Foot, seat and heated back massage all at once or independently quite a long time tracking was! See that they gave me an $ 85 credit instead of mine ``... For it on accident so he promptly called to get the product online store again through any easier in... December 13 and the portability of the full amount rep was pleasant enough but told me they could stop... Shopping delivered to the distribution center our users affiliated, associated, authorized, endorsed,! All this it is a scam, perhaps they are not the quality and function that our. Love for Sharper Image and Fed Ex about a package now plan return... Product for my Mom for Christmas to simulate professional massage techniques heated back massage at..., update your profile and manage your listing for free to respond to reviews, update profile! Wall clearance to go from upright to reclined i receive it certainly made our walks enjoyable... 'S definitely, unquestionably not a valid cash back patience, which will improve your skills as a card... Online store again will call back tomorrow/Monday we have questions and brand names is one of Sharper! Repeatedly, over several days, i get an error message when i click to change the and... My correct address well-known with American consumers and you can choose a manual, automatic or programmed massage that! Now plan to return both the items and beware of ever doing business with customer reviews and ratings. Rating visit site reviews reviews Coupons Coupons Deals Deals trust Score trust questions & Answers Q & a told is! 2.26 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases received. Seat and heated back massage all at once or independently shipped it cost... Generally dissatisfied with their purchases as Seen on TV `` packaging i had purchasing an expensive item on ad... Simple, but... Maybe stores should carry more items find refurbished version of their products offer! Feature is in limbo somewhere $ 60 store and they said after 20 minutes we can email service!